Are you frustrated with your Sesh Evo earbuds not charging? You’re not alone. Many users have reported this issue, and it can be caused by a variety of factors. In this article, we’ll explore the possible reasons why your Sesh Evo earbuds won’t charge and provide you with step-by-step troubleshooting guides to resolve the issue.
Understanding the Charging Process
Before we dive into the troubleshooting process, it’s essential to understand how the Sesh Evo earbuds charge. The earbuds use a USB-C charging port, and they come with a charging case that provides up to 24 hours of battery life. The charging process involves the following steps:
- The earbuds are placed in the charging case.
- The charging case is connected to a power source using a USB-C cable.
- The earbuds begin to charge, and the charging case’s LED lights indicate the charging status.
Common Issues That Can Prevent Charging
There are several common issues that can prevent your Sesh Evo earbuds from charging. These include:
- Dirt and debris in the charging port: Dirt, dust, and other debris can accumulate in the charging port and prevent the earbuds from charging.
- Damage to the charging port or cable: Physical damage to the charging port or cable can prevent the earbuds from charging.
- Software issues: Software glitches or bugs can prevent the earbuds from charging.
- Power source issues: Issues with the power source, such as a faulty wall adapter or a low-power USB port, can prevent the earbuds from charging.
Troubleshooting Steps
Now that we’ve identified some common issues that can prevent charging, let’s move on to the troubleshooting steps.
Step 1: Clean the Charging Port
Dirt and debris in the charging port can prevent the earbuds from charging. To clean the charging port, follow these steps:
- Use a soft-bristled toothbrush or a small brush to gently remove any debris from the charging port.
- Use a cotton swab or a soft cloth to wipe away any remaining debris.
- Use a can of compressed air to blow away any remaining debris.
Important Safety Precautions
When cleaning the charging port, be careful not to push any debris further into the port. This can cause more damage and make the issue worse.
Step 2: Inspect the Charging Cable and Port
Damage to the charging cable or port can prevent the earbuds from charging. To inspect the charging cable and port, follow these steps:
- Visually inspect the charging cable for any signs of damage, such as frays or cuts.
- Check the charging port for any signs of damage, such as bent or broken pins.
- Try using a different charging cable or port to see if the issue persists.
Step 3: Restart the Earbuds
Sometimes, a simple restart can resolve the issue. To restart the earbuds, follow these steps:
- Place the earbuds in the charging case.
- Close the charging case lid.
- Wait for 10 seconds.
- Open the charging case lid.
- Try charging the earbuds again.
Step 4: Reset the Earbuds
If restarting the earbuds doesn’t work, you may need to reset them. To reset the earbuds, follow these steps:
- Place the earbuds in the charging case.
- Close the charging case lid.
- Press and hold the button on the charging case for 10 seconds.
- Release the button.
- Wait for 10 seconds.
- Open the charging case lid.
- Try charging the earbuds again.
Advanced Troubleshooting Steps
If the above steps don’t resolve the issue, you may need to try some advanced troubleshooting steps.
Step 1: Check for Firmware Updates
Outdated firmware can cause issues with the earbuds. To check for firmware updates, follow these steps:
- Go to the Skullcandy website and download the Skullcandy App.
- Open the app and select your earbuds.
- Check for any available firmware updates.
- Follow the prompts to update the firmware.
Step 2: Contact Skullcandy Support
If none of the above steps resolve the issue, you may need to contact Skullcandy support. They can help you troubleshoot the issue or replace the earbuds if they’re defective.
| Contact Method | Contact Information |
|---|---|
| Phone | 1-888-697-5855 |
| [email protected] | |
| Live Chat | Available on the Skullcandy website |
Conclusion
If your Sesh Evo earbuds won’t charge, there are several troubleshooting steps you can try to resolve the issue. From cleaning the charging port to resetting the earbuds, we’ve covered a range of possible solutions. If none of these steps work, you may need to contact Skullcandy support for further assistance. Remember to always follow proper safety precautions when troubleshooting your earbuds, and don’t hesitate to reach out for help if you need it.
Additional Tips
- Always use the original charging cable and port to charge your earbuds.
- Avoid exposing your earbuds to water or extreme temperatures.
- Regularly clean your earbuds to prevent dirt and debris from accumulating.
- Update your earbuds’ firmware regularly to ensure you have the latest features and bug fixes.
By following these tips and troubleshooting steps, you can help keep your Sesh Evo earbuds in good working condition and ensure they continue to provide you with great sound and convenience.
Why won’t my Sesh Evo earbuds charge?
If your Sesh Evo earbuds won’t charge, it’s likely due to a connection issue or a problem with the charging case. First, ensure that the charging case is properly plugged into a power source and that the earbuds are correctly seated in the case. If the issue persists, try cleaning the charging contacts on the earbuds and the case to remove any dirt or debris that may be preventing the connection.
Additionally, check the charging cable for any damage or wear. If the cable is damaged, try using a different cable to rule out any issues with the original one. If none of these steps resolve the issue, it’s possible that there’s a problem with the charging case or the earbuds themselves, and you may need to contact the manufacturer for further assistance.
How do I reset my Sesh Evo earbuds?
To reset your Sesh Evo earbuds, start by placing them in the charging case and closing the lid. Next, press and hold the button on the charging case for 10 seconds until the LED light flashes red. Release the button and wait for 10 seconds. Then, press and hold the button again for 10 seconds until the LED light flashes blue. This will reset the earbuds to their factory settings.
After resetting your earbuds, you’ll need to pair them with your device again. To do this, open the charging case and remove the earbuds. Put your device in pairing mode and select the Sesh Evo earbuds from the list of available devices. Once paired, you can start using your earbuds again. If you’re still experiencing issues after resetting, it may be worth contacting the manufacturer for further assistance.
What if my Sesh Evo earbuds are not turning on?
If your Sesh Evo earbuds won’t turn on, it’s possible that the battery is completely drained. Try placing the earbuds in the charging case and letting them charge for at least 30 minutes. If the earbuds still won’t turn on after charging, it’s possible that there’s a problem with the battery or the charging circuit.
In this case, try resetting the earbuds as described above. If the issue persists, it’s possible that there’s a hardware fault with the earbuds, and you may need to contact the manufacturer for further assistance or to request a replacement. It’s also worth checking the warranty status of your earbuds to see if you’re eligible for a free repair or replacement.
Can I charge my Sesh Evo earbuds with a different charger?
While it’s technically possible to charge your Sesh Evo earbuds with a different charger, it’s not recommended. The charging case is designed to work with the original charger, and using a different charger could potentially damage the earbuds or the charging case.
If you need to charge your earbuds and don’t have the original charger, it’s best to use a charger that matches the specifications of the original charger. Check the manufacturer’s website for recommendations on compatible chargers. Using a charger that’s not compatible could void the warranty on your earbuds, so it’s always best to err on the side of caution.
How do I clean my Sesh Evo earbuds?
To clean your Sesh Evo earbuds, start by gently wiping the exterior with a soft cloth. Avoid using any harsh chemicals or abrasive materials that could damage the earbuds. For more thorough cleaning, you can use a cotton swab to gently remove any dirt or debris from the charging contacts or the ear tips.
When cleaning the ear tips, be careful not to push too hard, as this could damage the earbuds. It’s also a good idea to clean the charging case regularly to prevent dirt and debris from building up. Simply wipe the case with a soft cloth and avoid getting any liquids into the charging ports.
What if my Sesh Evo earbuds are not charging evenly?
If your Sesh Evo earbuds are not charging evenly, it’s possible that there’s a problem with the charging case or the earbuds themselves. First, try cleaning the charging contacts on the earbuds and the case to remove any dirt or debris that may be preventing the connection.
If the issue persists, try resetting the earbuds as described above. If the problem continues, it’s possible that there’s a hardware fault with the earbuds or the charging case, and you may need to contact the manufacturer for further assistance or to request a replacement. It’s also worth checking the warranty status of your earbuds to see if you’re eligible for a free repair or replacement.
Can I replace the battery in my Sesh Evo earbuds?
Unfortunately, the battery in your Sesh Evo earbuds is not user-replaceable. The earbuds are designed to be compact and lightweight, and the battery is integrated into the design. If the battery is no longer holding a charge, it’s likely that the earbuds will need to be replaced.
However, if your earbuds are still under warranty, you may be eligible for a free repair or replacement. Contact the manufacturer to see if you’re eligible for a replacement or to request further assistance. It’s also worth noting that the earbuds are designed to last for a certain number of charge cycles, and replacing the battery may not be a cost-effective option.