Are you frustrated with your Sesh Evo earbuds not charging? Don’t worry, you’re not alone. Many users have reported this issue, and it’s often caused by a simple problem that can be easily fixed. In this article, we’ll take you through a comprehensive troubleshooting guide to help you revive your earbuds and get them charging again.
Understanding the Charging Process
Before we dive into the troubleshooting steps, it’s essential to understand how the Sesh Evo earbuds charging process works. The earbuds use a USB-C charging port, and the charging case has a built-in battery that charges the earbuds when they’re placed inside. The charging case is also rechargeable via USB-C.
Common Causes of Charging Issues
There are several reasons why your Sesh Evo earbuds may not be charging. Here are some common causes:
- Dirt and debris in the charging port: Dirt, dust, and other debris can accumulate in the charging port and prevent the earbuds from charging.
- Worn-out or damaged charging cable: A damaged or worn-out charging cable can prevent the earbuds from charging.
- Dead battery: If the battery in the charging case is dead, the earbuds won’t charge.
- Software issues: Firmware issues or software glitches can prevent the earbuds from charging.
- Hardware problems: Hardware issues, such as a faulty charging port or a damaged battery, can also prevent the earbuds from charging.
Troubleshooting Steps
Now that we’ve identified the common causes of charging issues, let’s move on to the troubleshooting steps.
Step 1: Clean the Charging Port
The first step is to clean the charging port on the earbuds and the charging case. Use a soft cloth and a small brush to gently remove any dirt or debris that may be accumulated in the port.
How to Clean the Charging Port:
- Use a soft cloth to wipe away any visible dirt or debris from the charging port.
- Use a small brush to gently sweep away any remaining dirt or debris.
- Use a cotton swab to clean the charging port, but be careful not to push too hard, as this can damage the port.
Step 2: Check the Charging Cable
The next step is to check the charging cable for any signs of damage or wear. If the cable is damaged, try using a different cable to see if the earbuds will charge.
How to Check the Charging Cable:
- Inspect the cable for any signs of damage, such as frays or cuts.
- Try using a different charging cable to see if the earbuds will charge.
- If you’re using a third-party cable, try using the original cable that came with the earbuds.
Step 3: Reset the Earbuds
If the earbuds are not charging, try resetting them. This will restore the earbuds to their factory settings and may resolve any software issues that are preventing them from charging.
How to Reset the Earbuds:
- Place the earbuds in the charging case.
- Press and hold the button on the charging case for 10 seconds.
- Release the button and wait for the earbuds to reset.
Step 4: Update the Firmware
If the earbuds are not charging, it may be due to a firmware issue. Check the manufacturer’s website for any firmware updates and follow the instructions to update the earbuds.
How to Update the Firmware:
- Go to the manufacturer’s website and check for any firmware updates.
- Follow the instructions to download and install the update.
- Make sure the earbuds are fully charged before updating the firmware.
Step 5: Contact the Manufacturer
If none of the above steps resolve the issue, it’s possible that there’s a hardware problem with the earbuds or the charging case. In this case, you should contact the manufacturer for further assistance.
How to Contact the Manufacturer:
- Go to the manufacturer’s website and look for the contact page.
- Fill out the contact form or call the customer support number.
- Provide detailed information about the issue, including any error messages or symptoms.
Preventing Charging Issues in the Future
To prevent charging issues in the future, here are some tips:
- Regularly clean the charging port: Use a soft cloth and a small brush to regularly clean the charging port on the earbuds and the charging case.
- Use a high-quality charging cable: Use a high-quality charging cable that is designed for the Sesh Evo earbuds.
- Avoid overcharging: Avoid overcharging the earbuds, as this can reduce the battery life.
- Update the firmware regularly: Regularly check for firmware updates and follow the instructions to update the earbuds.
By following these tips, you can help prevent charging issues and ensure that your Sesh Evo earbuds continue to function properly.
Conclusion
If your Sesh Evo earbuds are not charging, don’t panic. By following the troubleshooting steps outlined in this article, you should be able to resolve the issue and get your earbuds charging again. Remember to regularly clean the charging port, use a high-quality charging cable, avoid overcharging, and update the firmware regularly to prevent charging issues in the future. If none of the above steps resolve the issue, contact the manufacturer for further assistance.
What are the common causes of charging issues in Sesh Evo Earbuds?
The common causes of charging issues in Sesh Evo Earbuds include dirt, dust, or debris accumulation in the charging port, a faulty charging cable, or a malfunctioning charging case. Additionally, software glitches or outdated firmware can also cause charging problems. It’s essential to identify the root cause of the issue to apply the correct solution.
To troubleshoot the problem, start by inspecting the charging port and cable for any visible damage or blockages. Clean the charging port gently with a soft brush or a cotton swab to remove any debris. If the issue persists, try using a different charging cable or charging case to isolate the problem.
How do I reset my Sesh Evo Earbuds to fix charging issues?
Resetting your Sesh Evo Earbuds can often resolve charging issues caused by software glitches. To reset your earbuds, place them in the charging case and close the lid. Then, press and hold the button on the charging case for 10 seconds until the LED light flashes. Release the button and wait for 10 seconds before opening the charging case. This will reset your earbuds to their factory settings.
After resetting your earbuds, try charging them again to see if the issue is resolved. If the problem persists, you may need to update the firmware or contact the manufacturer’s support team for further assistance. It’s also essential to ensure that your earbuds are properly paired with your device to avoid any connectivity issues.
What should I do if my Sesh Evo Earbuds are not charging in the case?
If your Sesh Evo Earbuds are not charging in the case, try cleaning the charging contacts on the earbuds and the case. Use a soft cloth or a cotton swab to gently wipe away any dirt or debris that may be blocking the charging connection. Also, ensure that the earbuds are properly seated in the case and that the case is closed correctly.
If cleaning the charging contacts doesn’t resolve the issue, try resetting your earbuds as described earlier. If the problem persists, you may need to contact the manufacturer’s support team for further assistance or to request a replacement charging case.
Can I use a different charging cable with my Sesh Evo Earbuds?
Yes, you can use a different charging cable with your Sesh Evo Earbuds, but it’s essential to ensure that the cable is compatible with your earbuds. Look for a cable that is specifically designed for your earbuds’ model and has the correct connector type. Using a non-compatible cable can cause charging issues or damage your earbuds.
When using a different charging cable, make sure to inspect the cable for any visible damage or wear. Avoid using cables with frayed or damaged wires, as they can cause electrical shock or fire hazards. Always prioritize using the original charging cable provided with your earbuds for optimal performance and safety.
How do I update the firmware on my Sesh Evo Earbuds?
To update the firmware on your Sesh Evo Earbuds, download and install the manufacturer’s app on your device. Open the app and follow the prompts to connect your earbuds to your device. Once connected, the app will check for any available firmware updates. If an update is available, follow the on-screen instructions to download and install the update.
During the firmware update process, ensure that your earbuds are fully charged and remain connected to your device. Avoid interrupting the update process, as it may cause your earbuds to malfunction. After the update is complete, restart your earbuds and try charging them again to see if the issue is resolved.
What should I do if my Sesh Evo Earbuds are still not charging after trying the troubleshooting steps?
If your Sesh Evo Earbuds are still not charging after trying the troubleshooting steps, it’s likely that there’s a hardware issue with your earbuds or charging case. In this case, you may need to contact the manufacturer’s support team for further assistance or to request a replacement. Provide detailed information about the issue you’re experiencing, including any error messages or symptoms.
The manufacturer’s support team may ask you to provide proof of purchase or to send your earbuds in for repair or replacement. Be sure to follow their instructions carefully and provide any required documentation to facilitate the process. If your earbuds are still under warranty, you may be eligible for a free repair or replacement.
How can I prevent charging issues with my Sesh Evo Earbuds in the future?
To prevent charging issues with your Sesh Evo Earbuds in the future, make sure to clean the charging port and contacts regularly. Avoid exposing your earbuds to water or moisture, which can damage the electrical components. Also, store your earbuds in a dry, cool place when not in use.
Regularly update your earbuds’ firmware to ensure you have the latest features and bug fixes. Avoid using non-compatible charging cables or accessories, which can cause damage to your earbuds. By following these tips, you can help extend the lifespan of your Sesh Evo Earbuds and prevent charging issues from occurring in the future.